Alcohol and Other Drug Services

Reducing harm. Restoring stability. Rebuilding lives

Alcohol, tobacco and other drug use is a major cause of preventable disease, illness and death in Australia. 

In 2023, almost 4 million people had used an illicit drug in the previous 12 months – the equivalent of 1 in 5 Australians (17.9%).

Australian Institute of Health and Welfare (AIHW)

Specialist support across Australia

Specialist support across Australia

The Salvation Army’s Alcohol and Other Drug (AOD) services respond to a wide range of needs and severity in relation to substance use, supporting people from marginalised and vulnerable communities.

Our treatment services aim to prevent and reduce harm for individuals and the wider community, and to support people to reduce or cease substance use.

Understanding vulnerabilities and underlying drivers

Understanding vulnerabilities and underlying drivers

Problematic substance use often intersects with disadvantage, discrimination and social isolation. People experiencing mental health issues or psychological distress are also more likely to drink at risky levels.

Among those who accessed our AOD services in FY25:

  • 66% were men
  • 69% were under the age of 45
  • 22% identified as Aboriginal and Torres Strait Islander peoples.
  • Alcohol was the main reason for seeking help (61%), followed by methamphetamine (25%), heroin (3.5%), and cannabis (3.5%).
Residential rehabilitation in action

Residential rehabilitation in action

We’re one of Australia’s largest providers of alcohol and other drugs treatment services.

Our Fyshwick, ACT centre is a 38-bed residential rehabilitation treatment program for adults affected by substance use disorders.

The service offers a welcoming space to support people on the journey of recovery. Treatment is individualised for each participant and is based on The Salvation Army’s ‘Foundations Program’ – a 12-week program which helps participants better understand and manage substance use, find meaning and independence.

The program also aims to further strengthen participants’ connection to community, through peer support, social activities, employment, volunteering or education opportunities.

Impact at scale

In FY25, The Salvation Army’s Alcohol and Other Drug services:

Assisted nearly 12,000 people impacted by addiction

Delivered more than 220,000 sessions of care

Provided more than 172,000 residential bed nights

In 2024, people reported positive progress after engaging with The Salvation Army’s alcohol and other drug treatment services including over 80% reporting a reduction in their use of alcohol, stimulants, cannabis and opioids

Participant outcomes data collected from FY23 showed:

  • 91.7% of participants with previously high alcohol use recorded a clinically meaningful reduction
  • 94.7% with a previously high stimulant use recorded a clinically meaningful reduction Clinically significant improvements were achieved for 81.5% of people who began treatment with ‘poor’ psychological health
  • Stable housing increased from 64.9% before treatment to 87.9% after treatment
  • Arrest rates dropped from 23% in the 28 days prior to treatment to 2.7% after treatment

Pathways out of addiction

We are dedicated to helping individuals build lives that are meaningful, connected and purposeful. While addressing substance use is key, strengthening relationships with family, friends and communities is also integral to long-term recovery.

Our comprehensive programs include:

  • Detox/withdrawal management
  • Residential rehabilitation programs delivered through 22 AOD centres across Australia
  • Non-residential programs, including day programs, counselling, and case management services
  • Primary health and harm reduction services

Measuring our impact

Outcomes are measured through a national AOD logic model, capturing indicators across individual capability, life circumstances, wellbeing and spirituality.

We also gather participant experience data, including satisfaction with services, confidence to manage challenges and intention to return to the service if needed.

In 2024/25 our Model of Care underwent an extensive evaluation by Deakin University which found that our model is well implemented in our services and puts us at the leading edge of evidence-based service delivery in Australia.

Our Alcohol And Other Drug Model of Care

Developed in 2021, The Salvation Army’s AOD Model of Care guides the design and delivery of treatment services across Australia.

The model ensures programs are consistent, evidence-based and aligned with state and national AOD policy. It also helps identify service gaps, drive innovation and strengthen best practice. evidence-based and aligned with state and national AOD policy. It also helps identify service gaps, drive innovation and strengthen best practice.

Real stories, real voices

“I feel that I now have the tools to cope better with challenging situations, furthermore, I am thinking clearer. I have a more positive outlook on life.”

– Male, 26-35 years old, Queensland

Get in touch

Together, we can reduce addiction and empower people to reach their potential

Supporting The Salvation Army helps fund comprehensive alcohol and other drug programs, and create pathways for people to rebuild their lives with purpose and dignity.

Your support strengthens communities, reduces pressure on public services and helps to prevent intergenerational trauma.

Join us in creating a future where vulnerable Australians can achieve stability, wellbeing and long-term recovery.

Partner with The Salvation Army and make a lasting difference.

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